Contact BitcoinCasinosAU

General Enquiries

For general questions about our site, our reviews, cryptocurrency gambling in Australia, or anything else that does not fall into a specific category below, reach out to us at:

Email: [email protected]

Whether you want to know more about how we test casinos, have feedback on a review, or simply want to say hello, this is the best address to use.

Casino Submission

If you operate a bitcoin casino and would like us to consider reviewing your platform, please email us at [email protected] with the subject line "Casino Submission" and include the following details:

• Casino name and website URL
• Licensing jurisdiction and licence number
• Cryptocurrencies accepted
• Whether you accept Australian players
• A brief description of what sets your casino apart

Please note that submitting your casino does not guarantee a review or a positive rating. All reviews follow our standard 5-factor testing methodology, and we do not accept payment for reviews. We will add qualifying casinos to our testing queue and notify you if and when a review is scheduled.

Corrections & Updates

Accuracy is fundamental to our credibility. If you have identified inaccurate, outdated, or misleading information anywhere on our site, we want to know about it. Please email [email protected] with the subject line "Correction" and include:

• The URL of the page containing the error
• A description of what is incorrect
• The correct information, along with any supporting evidence or sources

We take every correction request seriously and will investigate promptly. Verified errors are corrected within 24 hours, and significant corrections are noted transparently within the affected content.

Advertising & Partnerships

For advertising enquiries, affiliate partnership proposals, sponsored content discussions, or other commercial opportunities, please contact our partnerships team:

Email: [email protected]

Please note that commercial partnerships never influence our editorial content, ratings, or rankings. Our editorial policy guarantees complete separation between advertising relationships and review integrity.

Media Enquiries

Journalists, bloggers, podcasters, and media professionals seeking expert commentary on cryptocurrency gambling in Australia, industry trends, or regulatory developments are welcome to contact our press team:

Email: [email protected]

Our team can provide informed perspectives on topics including the Australian crypto gambling landscape, bitcoin casino security, provably fair gaming technology, and responsible gambling practices.

Response Times

We aim to respond to all enquiries within 48 hours during business days. In practice, most general enquiries receive a reply within 24 hours. More complex requests, such as detailed correction investigations or partnership proposals, may require additional time as we conduct thorough due diligence before responding.

If you have not received a response within 48 business hours, please check your spam or junk folder and then feel free to send a follow-up email. We read and respond to every message we receive.

Before You Contact Us

Many common questions are answered throughout our site. Before sending an email, check whether your question is covered below:

How do you rate and rank casinos?

We use a 5-factor weighted scoring system covering Trust & Licensing (25%), Payout Speed (20%), Bonus Value (20%), Game Quality (20%), and Support (15%). Every casino is tested with real cryptocurrency deposits, real gameplay, and real withdrawals. Full details are available on our About Us page.

Do affiliate partnerships influence your ratings?

No. Our ratings are determined entirely by our testing results. Commercial relationships do not affect scores, rankings, or review content. We have published critical reviews of affiliate partners and included non-affiliate casinos on our recommended list. Read our full affiliate disclosure for more information.

How often are reviews updated?

Every casino on our site is re-tested at least once per quarter. We repeat the full deposit, play, withdrawal, and support testing cycle to ensure our information stays current. Reviews are updated whenever we identify material changes to a casino's offering, policies, or performance.

Can I request a specific casino be reviewed?

Yes. Email us at [email protected] with the casino name and URL. We cannot guarantee that every suggestion will result in a review, but we consider all reader recommendations when planning our testing schedule.

I am having a problem with a casino on your list. Can you help?

While we cannot intervene in disputes between players and casinos, we do want to know about negative experiences at casinos we recommend. Your feedback helps us monitor ongoing quality and may influence our quarterly re-testing results. Please email us with details of the issue, including screenshots if available.

Is cryptocurrency gambling legal in Australia?

The legal landscape for cryptocurrency gambling in Australia is nuanced. We cover this topic in depth in our Legal Guide, which explains the current regulatory framework, player responsibilities, and how crypto casinos fit within Australian law.